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How to Background Check the Online Websites for Used Cars

  • by Michael Finn
  • 6 Months ago
  • Comments Off

Given that it is the age of digital revolution it is no surprise that a lot of people are preferring online portal for used Hyundai Santro Xing in Bangalore. The unprecedented convenience of the online websites and the wider reach compared to offline channels are spearheading this growth. But it is often difficult to perform a background check of these portals. Here is what you can do as a buyer or a seller to ensure you are working with an ideal online portal.

Check Their Business Model

Many complaints against the online portals arise because the sellers and buyers are not clear about the website’s business model. So if you are a buyer check if the website allows you to deal directly with the seller or not.

Read their Reviews

There are reviews about online service providers published on review websites. You can read the feedback of other users of the website and find out more about their service and dealings.

Check Their Social Handles

Disgruntled customers these days take to social media channels like Twitter and Facebook to vent their frustrations. These social media channels cannot be filtered by the brands. So you can check what people are posting about them online.

Check Contact Centre Presence

Ensure that the website has a contact number mentioned so that you can reach out to them if needed. A contact centre is important to have a strong resolution process. You don’t want to keep writing emails for resolution of problems.

Check Their Dispute Resolution Policy

The website should have a dispute resolution policy and process in place. This policy should be applicable to complaints lodged by sellers and buyers both. The policy should also refer to disputes arising between service provider and seller/buyer.

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